1. Introduction

1.1 We are committed to safeguarding the privacy of our clients and website visitors. This policy outlines how we collect, use, and protect your personal information.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms below.

2. Collecting Personal Information

2.1 We may collect, store and use the following types of personal data:

• (a) Information submitted in medical questionnaires;
• (b) Technical data about your visits to our website (including IP address, browser type, etc.);
• (c) Information provided during registration (e.g., email address);
• (d) Subscription details for newsletters (name and email);
• (e) Purchase details (name, delivery address, payment address, telephone, email);
• (f) Public posts or reviews you make on our website;
• (g) Communications sent to us, including content and metadata;
• (h) Any other personal information you choose to provide.

2.2 If you submit personal information on behalf of someone else, you must have their consent to do so.

3. Using Personal Information

3.1 Personal data collected via our website may be used to:

• (a) Operate our business and website;
• (b) Provide personalised user experiences;
• (c) Deliver services and goods;
• (d) Send invoices, reminders, and collect payments;
• (e) Send requested email notifications and marketing communications (opt-out available);
• (f) Generate anonymised statistical data;
• (g) Manage inquiries, complaints, and legal obligations.

3.2 We will not sell or rent your personal data to third parties for direct marketing without your express consent.

4. Disclosing Personal Information

4.1 We may share personal data with employees, agents, or service providers where necessary.

4.2 We may disclose your personal information:

• (a) When required by law;
• (b) In legal proceedings;
• (c) To protect our legal rights;
• (d) As part of business transfers or restructuring;
• (e) To law enforcement or government authorities when legally permitted.

5. International Data Transfers

5.1 Information may be stored or processed in any country where we operate.

5.2 We cannot prevent misuse of publicly posted content.

5.3 By using our website, you consent to international data transfers as described.

6. Data Retention

6.1 We retain personal data only as long as necessary.

6.2 If a client has not interacted with our clinic or marketing communications within 3 years, their personal data will be deleted.

6.3 Exceptions apply when retention is required:

• (a) By law;
• (b) For legal proceedings;
• (c) To defend our legal rights.

7. Security of Your Information

7.1 We take reasonable steps to protect your personal data.

7.2 Data is stored on secure, password-protected servers.

7.3 Online transactions are encrypted.

7.4 Internet transmissions are not entirely secure—use caution when submitting data.

7.5 You are responsible for safeguarding your website login credentials.

8. Amendments

8.1 We may update this policy periodically.

8.2 Check this page to stay informed.

8.3 Updates are marked by a revision number but may not be individually communicated to users.

9. Your Rights

9.1 You may request access to your personal information by:

• (a) Paying an admin fee (currently £10);
• (b) Providing identity verification (e.g., certified ID and utility bill).

9.2 We may withhold information if legally permitted.

9.3 You may opt out of marketing at any time.

9.4 You will always have the opportunity to opt in or opt out of marketing communications.

10. Third-Party Websites

10.1 Our site may contain links to external websites.

10.2 We are not responsible for their content or privacy practices.

11. Updating Your Information

11.1 If your personal data changes, please notify us so we can update our records.

12. Cookies

12.1 Cookies are small files used to improve user experience.

12.2 We use both session and persistent cookies.

12.3 Cookies do not typically identify users directly.

12.4 Cookies help us analyse site usage and improve our services.

13. Our Cookies

13.1 We use cookies for site functionality and compliance.

13.2 We may use tools like Cookie Consent to manage cookie preferences.

14. Analytics Cookies

14.1 We use Google Analytics for visitor statistics.

14.2 Data collected helps us understand how our site is used.

14.3 Learn more via [Insert Google Analytics privacy link].

15. Third-Party Cookies

15.1 Our website may include cookies from platforms like Instagram, Facebook, or YouTube.

16. Blocking Cookies

16.1 You can block cookies through your browser settings.

16.2 Blocking may impact site functionality.

17. Deleting Cookies

17.1 You can clear cookies through your browser settings.

17.2 This may affect how the site works.

18 Our Company Details

18.1 Our trading name is 4life2b.beautiful.

18.2 You can contact us:

• By email: contact4life2b.beautiful@gmail.co,

    •    Using our website’s contact form: [https://rosaly.test-links.com/]